Leveraging AI-Powered Chatbots for Customer Service Automation
AI-powered chatbots use artificial intelligence and natural language processing algorithms to simulate human-like conversations and assist customers with inquiries, support requests, and transactions. Digital marketing agencies can develop AI-powered chatbots that handle common customer service tasks, such as answering FAQs, processing orders, and providing product recommendations. By automating routine interactions, brands can improve efficiency, reduce response times, and deliver seamless customer experiences around the clock.