How to Switch from BT to V4 Consumer Thinking of switching from BT to V4 Consumer? Great choice! We’ve made the process quick and hassle-free with just three simple steps: 1. Review Your Current Contract Before making the switch, check your existing BT contract to confirm your end date and any potential cancellation fees. You can do this in two ways: • Call BT Customer Service: Dial 0800 800 150 during the following hours: Monday to Friday: 08:00 - 21:00 Saturday: 08:00 - 20:00 Sunday: 09:00 - 18:00 • Log in to My BT Account: Visit the BT account portal and navigate to \"\"My Orders\"\" under the Support menu to check your contract details. By reviewing your contract in advance, you can ensure a smooth transition to V4 Consumer without unexpected fees.