Generative AI: What It Means and How It’s Used at Work

Generative AI refers to systems that can create new content—text, images, code, and more—based on input data. Tools like ChatGPT are examples, helping automate replies, write documents, and answer employee questions. In HR and operations, generative AI is transforming how teams communicate and work. This glossary definition makes it easy to understand how it works and where it fits in your team’s workflow.