ChatGPT is an advanced language model developed by OpenAI that generates human-like responses in real time. It’s widely used in workplace tools to support tasks like answering questions, drafting emails, or guiding onboarding. In HR and operations, ChatGPT helps teams work smarter by providing instant, context-aware replies. Winslow’s glossary entry breaks down how ChatGPT works, where it’s used, and how it fits into modern AI ecosystems. Ideal for teams exploring generative AI for the first time.