"In the rapidly changing business environment, organisations are posed with the challenge of data quality and governance. As businesses today generate humongous volumes of data from various sources it has... Read More
Author: Dataplatr
" Customer service is a key aspect for businesses to excel. So, for an organisation to drive operational excellence, be competitive and to meet changing customer needs integrating data analytics into... Read More
"Businesses that have the capability to adapt to the market changes and customer needs are the ones which can sustain the rapidly changing business environment. Organisations need to digitally transform... Read More
"Business in today's competitive landscape need to take right decisions powered by data to be competitive and successful, which emphasizes the need for data driven applications for decision making. Dataplatr... Read More
"At the time wherein the competition is higher than ever, customer retention and customer loyalty are the ones which can help business thrive in the competitive environment. The businesses can... Read More
"Call centre analytics is a vital component of CRM data analytics which utilises the data collected from the call centre operations such as call logs, customer interactions and call recordings... Read More